Permitting Process Improvements in New Bedford

City of New Bedford
Office of the Mayor

Students worked with New Bedford officials to map permitting workflows, identify process bottlenecks, and recommend operational improvements. The project aimed to support economic development by reducing delays and increasing predictability in permitting.

The team examined permitting operations, digitization, interdepartmental coordination, and process management tools. The analysis focused on improving turnaround times, public-facing guidance, and internal accountability mechanisms.